1. Who we are
Vanguard ZA (Pty) Ltd ("we", "us") is a private company registered in the Republic of South Africa. This policy explains how we collect, use and protect your personal information when you use our website and services, in line with the Protection of Personal Information Act (POPIA).
2. Information we collect
- Contact details you provide when you enquire or order, such as your name and email address.
- Transaction information needed to process and deliver your order.
- Technical data such as basic website usage information collected to keep our site secure and working.
3. How we use your information
- To process orders and deliver digital products.
- To respond to your enquiries and provide support.
- To meet our legal, regulatory and anti-money-laundering obligations.
- To protect against fraud and keep our services secure.
4. Sharing your information
We share personal information only where necessary — for example with the wholesale partners and payment providers required to fulfil your order, or where we are legally required to do so. We do not sell your personal information.
5. Data security
We use reasonable technical and organisational measures, including encryption in transit, to protect your personal information against loss, misuse and unauthorised access.
6. Your rights
Under POPIA you have the right to access the personal information we hold about you, to request correction or deletion, and to object to certain processing. To exercise these rights, contact us using the details below.
7. Retention
We keep personal information only for as long as necessary to provide our services and meet legal and regulatory requirements, after which it is securely deleted.
8. Contact
For privacy questions or to exercise your rights, use the email us link.
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